Negotiation
Professor Andrea Kupfer Schneider
Marquette University School of Law
WEEK ONE: Introduction
1:00 WORKSHOP PURPOSES
1:45 Marquette University Pizza (3-on-3)
2:30 Break
2:45 Debrief Pizza
3:45 Logistics
Bring check (payable to MULS) for $ 10.00 to class for exercises
Sign-up
Phone list
Yummy list
Class Interactions
Handouts
Class Schedule
Guidelines for Role Play Exercises
Buddy Memorandum
Notes for Observation and Coaching
Hints for Observing Yourself
The Discussion
Class Interaction Guideline
Handout on Journals
4:00 End
FOR NEXT WEEK:
Reading:
Chapters 1-3 and 5-6 in Bazerman & Neale, Negotiating Rationally
Chapters 1 and 10 in Stone, Patton & Heen, Difficult Conversations
Chapters 4-6 in Mnookin, Peppet & Tulumello
Journal Questions:
How do you define negotiation? How does this compare to the definitions of negotiation given in the readings? What are your goals for this class? How will you assess your own progress?
Other preparation:
Prepare to negotiate The Discussion
WEEK TWO: Framing & Dialogue
1:00 Negotiate The Discussion (1-on-1)
1:30 Debrief The Discussion
2:00 X-Y Exercise
2:30 Break
2:45 FRAMING & DIALOGUE
3:30 Triad Logistics:
Pick-up 3 peer evaluations
Go over goals for each participant before negotiation
Feedback form should be filled out and circulated within 24 hours of negotiation
Recipient hands in evaluations with journal entry
4:00 End
Handouts
Communication Exercise
Distinguishing Debate From Dialogue
Bullard Houses
Sally Soprano
Buddy Assignments
Framing
FOR NEXT WEEK:
Reading:
Chapter 9 in Bazerman & Neale
Chapters 3-7 in Shell
Journal Questions:
Write about a past negotiation (out of class) in which there was a good outcome for you. What did you do that was effective? How could you replicate your success in other contexts? How do you define a good outcome for you?
Out-of-class Negotiation:
Bullard Houses (1-1-1) and debrief in triads (led by observer)
Other preparation:
Read Sally Soprano
Communication Exercise
WEEK THREE: Elements of a Good Outcome
1:00 Review Communications Exercise
1:30 ELEMENTS OF A GOOD OUTCOME
2:20 Break
2:35 Debrief Bullard Houses
3:20 Prepare by Sides for Sally Soprano—Opera reps to room 330; Sally agents stay
4:00 End
Handout Concept Exercises (3)
Jonathan Cohen Article
Korobkin Excerpts
FOR NEXT WEEK:
Reading:
Chapter 1 in Mnookin, Peppet & Tulumello
Chapters 8-10 in Shell
Excerpts from Russell Korobkin, Negotiation Theory and Strategy (Handout)
Journal Questions:
No journal entry this week.
Out-of-class Negotiation:
Sally Soprano (1-1-1) and debrief in triads
Other preparation:
Hand Peer Evaluations to buddy within 24 hours of negotiation; Hand in Peer Evaluations you have received after reviewing them (they will be handed back to you).
Concept Exercises
WEEK FOUR: Distributive Bargaining
1:00 Jonathan Cohen speaks on the role of apology in litigation
2:00 Break
2:15 Debrief Sally Soprano
3:15 Review Concept Exercises on BATNA and Positions & Interests
3:30 Watch "The Fight"
4:00 End
Handout Powerscreen
Pick up Dunn & Mudd and review schedule
FOR NEXT WEEK:
Reading:
Chapters 7 and 8 in Mnookin, Peppet & Tulumello
Chapters 10 and 11 in Bazerman & Neale
Excerpts from Andrea K. Schneider, "Shattering Negotiation Myths: Empirical Evidence on the Effectiveness of Negotiation Style", Harvard Negotiation Law Review (2002)
Journal Questions (to be written after completing Powerscreen negotiation):
Think about the past few negotiations (Sally Soprano, Bullard Houses and Powerscreen). Was your preparation method effective in achieving your interests? How about in achieving what you perceived your client's interests to be? What was most effective in achieving your interests? What would you do differently?
Out-of-class Negotiation:
Powerscreen (1-1-1) and debrief in triads
Other preparation:
Start reading Dunn & Mudd; Preparation Memo is due in two weeks
Your memo should be addressed to the senior partner, with 1 inch margins, double spaced, 12 pt. CG Times font and 10-15 pages. Use the 7 elements as your headings, plus one more section on the upcoming client meeting including questions you will ask. You do not need to restate the facts. Discuss strategy for the meeting under "communication" and discuss the relevant law under "legitimacy".
WEEK FOUR: Distributive Bargaining
1:00 Review Concept Exercises
1:40 Debrief Sally Soprano
2:40 Break
2:55 Class Interaction: Distributive Bargaining
3:30 Watch "The Fight"
3:45 Logistics
Handout Powerscreen
Pick up Dunn & Mudd and review schedule
4:00 End
FOR NEXT WEEK:
Reading:
Chapters 7 and 8 in Mnookin, Peppet & Tulumello
Chapters 10 and 11 in Bazerman & Neale
Excerpts from Andrea K. Schneider, "Exploding Negotiation Myths: Empirical Evidence on the Effectiveness of Negotiation Style", Harvard Negotiation Law Review (2002)
Journal Questions (to be written after completing Powerscreen negotiation):
Think about the past few negotiations (Sally Soprano, Bullard Houses and Powerscreen). Was your preparation method effective in achieving your interests? How about in achieving what you perceived your client's interests to be? What was most effective in achieving your interests? What would you do differently?
Out-of-class Negotiation:
Powerscreen (1-1-1) and debrief in triads
Other preparation:
Start reading Dunn & Mudd; Preparation Memo is due in two weeks
Your memo should be addressed to the senior partner, with 1 inch margins, double spaced, 12 pt. CG Times font and 10-15 pages. Use the 7 elements as your headings, plus one more section on the upcoming client meeting including questions you will ask. You do not need to restate the facts. Discuss strategy for the meeting under "communication" and discuss the relevant law under "legitimacy".
WEEK FIVE: Integrative Bargaining
1:00 Debrief Powerscreen & Watch Hackerstar
3:00 Break
3:15 Class Interaction: Integrative Bargaining & Creating Value
4:00 End
FOR NEXT WEEK:
Reading:
Chapters 6-9 in Stone, Patton & Heen
Chapter 1 in Shell
Chapter 2 in Mnookin, Peppet & Tulumello
Journal Questions:
None
Other preparation:
Hand in Preparation Memorandum for Dunn & Mudd
Schedule meeting with me to review goals & progress (bring evaluations & journal)
WEEK SIX: Conflict Styles and Communication
1:00 Conflict Styles Exercise
2:10 Class Interaction: The Negotiator's Dilemma
2:45 Break
3:00 LISTENING
3:20 Listening Exercise
3:50 Logistics
Explain procedure for Role Reversal Exercise
Hand out pairings & client names for Dunn & Mudd
Listening Handouts
Another Take on Active Listening
Common Concerns on Active Listening
Active Listening Observation Checklist
4:00 End
FOR NEXT WEEK:
Reading:
Chapter 1-3 in Fisher, Kopelman & Schneider, Beyond Machiavelli
Chapters 4, 7-8 in Bazerman & Neale
Journal Questions:
Reflect on the Conflict Styles Exercise. Did you agree with your grouping? Discuss. Do you think the notion of a "style" is a useful factor to consider in preparing for a negotiation? Why or why not?
Write about your peer and self evaluations. Which skill do you believe needs the most work? How do you plan to work on improving it? What is your progress (or lack thereof) toward reaching your goals as a negotiator you described at the beginning of the semester? Are your goals the same now or have they changed? If so, how? What exercises or classwork has had the greatest impact?
Out-of-class Negotiation:
Begin to negotiate Dunn & Mudd
Other preparation:
Prepare for Role Reversal Exercise
Meet with Prof. Schneider in her office at scheduled time—bring journals and evaluations
WEEK SEVEN: Perceptions
1:00 Class Interaction: Partisan Perceptions
1:35 Dealing with Partisan Perceptions
2:05 Role Reversal Exercise Demo
2:15 Break (Move to Grimmelsman)
2:30 Role Reversal Exercise
4:00 End
FOR NEXT WEEK:
Reading:
Chapter 3 in Mnookin, Peppet & Tulumello
Chapter 11 in Stone, Patton & Heen
Journal Questions:
No Journal entry this week.
Out-of-class Negotiation:
Hold final meeting(s) on Dunn & Mudd.
WEEK EIGHT: Attorney-Client Issues
1:00 Brainstorming Exercise
1:15 Debrief Dunn & Mudd
2:30 Break
2:45 Class Interaction: Attorney-Client Issues
3:20 PRACTICAL PROBLEM-SOLVING
4:00 End
Handouts:
Eazy’s Garage
New Buddy Triads & Peer Evaluations (3)
Discussion Questions on Difficult Tactics
FOR NEXT WEEK:
Reading:
Chapters 2-5 in Stone, Patton & Heen
Chapters 9 & 10 in Mnookin, Peppet & Tulumello
Andrea Schneider, "Effective Responses to Offensive Comments", 10 Negotiation Journal 107 (1994) (Handout)
Journal Questions:
How did the Dunn & Mudd agreement differ, if at all, from your thoughts in the preparation memo? How would you describe relations with your client? What concerns do you have about this agreement for the future? What lessons have you drawn from the exercise?
Out-of-class Negotiation:
Eazy’s Garage (1-1-1) and debrief in triads
Other preparation:
Prepare to discuss Discussion Questions on Difficult Tactics for class.
WEEK NINE: Difficult Negotiatiors
1:00 Debrief Eazy’s Garage
1:45 Dealing with Tactics
2:15 Discussion Questions on Tactics
2:45 Break
3:00 Labs on Tactics
4:00 End
Handouts: Weathers and Evans
Discussion Questions on Difficult Conversations
FOR NEXT WEEK:
Reading:
Ian Ayres, "Fair Driving", 104 Harvard Law Review 817 (1991) pp. 817-827 & 841-857 (Handout)
Robert Janosik, "Rethinking the Culture-Negotiation Link", 3 Negotiation Journal 385 (1987) (Handout)
Jeffrey Rubin & Frank Sander, "Culture, Negotiation and the Eye of the Beholder", 7 Negotiation Journal 249 (1991) (Handout)
Excerpts from Russell Korobkin, Negotiation Theory and Strategy,
Chapter 9 (Handout)
Journal Questions:
What people make negotiations most difficult for you? What situations are most difficult for you? What are your "hot buttons"? For each of these questions, first identify the problem, discuss why this is a problem and then discuss techniques or ideas from class that can help you negotiate effectively in these situations.
Out-of-class Negotiation:
Weathers and Evans (1-1-1) and debrief in triads
Other Preparation:
Prepare Discussion Questions on Difficult Conversations
WEEK TEN: Race, Gender & Culture
1:00 Debrief Weathers and Evans
1:45 Class Interaction: Differences
2:30 Break
2:45 Dealing with Difficult Conversations
3:15 Discussion Questions on Difficult Conversations
4:00 End
Handouts: Lake Drive Estate
MAPO
FOR NEXT WEEK:
Reading:
Chapter 11 in Shell
Chapter 11 in Mnookin, Peppet & Tulumello
Proposed Wisconsin Rules of Negotiation Ethics (Handout)
Excerpts from Russell Korobkin, Negotiation Theory and Strategy, Chapter 13 (Handout)
Journal Questions:
No Journal entry this week.
Out-of-class Negotiation:
Lake Drive Estate (1-1-1) and debrief in triads
Other Preparation:
Prepare to meet in teams for MAPO
WEEK ELEVEN: Ethics & Lying
1:00 Debrief Lake Drive Estate
1:45 Class Interaction: Lying
2:15 Name that Gesture
2:45 Break
3:00 making meetings work
3:15 Meet in teams for MAPO
4:00 End
FOR NEXT WEEK:
Reading:
Chapter 14 in Bazerman & Neale
Chapter 12 in Mnookin, Peppet & Tulumello
Chapters 4-6 in Fisher, Kopelman & Schneider, Beyond Machiavelli
Journal Questions:
Write about any or all of the past several negotiations (Eazy's, Weathers, Lake Drive) including negotiations among the triad over negotiation times and places. What techniques did you try? What would you do differently? What lessons have you learned as a negotiator? What lessons have you learned as an observer?
Out-of-class Negotiation:
Meet in teams to prepare for MAPO
WEEK TWELVE: Team Negotiations
1:00 Negotiate MAPO (Room: 334 )
3:00 Break
3:15 Debrief MAPO
4:00 End
Handout Harborco
FOR NEXT WEEK:
Reading:
Chapter 16 in Doyle & Strauss, How to Make Meetings Work (Handout)
Journal Questions:
No journal entry this week.
Other preparation:
Prepare to negotiate Harborco
WEEK THIRTEEN: Multiparty Negotiations
1:00 Harborco Exercise (Rooms: 330 & 334 )
2:30 Break
2:45 Debrief Harborco Exercise
4:00 End
FOR NEXT WEEK:
Reading:
Chapter 12 in Shell
Chapter 12 in Stone, Patton & Heen
Other preparation:
Start working on Final Journal Annotations! (I would not, however, suggest writing the final entry until after the last class)
WEEK FOURTEEN: Learning Beyond the Workshop
1:00 p.m. Learning Beyond the Workshop Discussion & Exercises
1:05 - Brainstorm obstacles
1:30 - Divide into groups & Do CC on top 4
2:00 - Post and present CC
2:20 Break
2:40 - Write top lessons
2:50 - List around room
3:00 - Review rules of thumb
3:10 - Write letter to self & Fill out evaluations
3:45 - Goodbye—logistics for journal & due date
4:00 p.m. Break for Day
Copyright 2003 Andrea Kupfer Schneider. Teachers are free to copy these materials for educational use in their courses only, provided that appropriate acknowledgment of the author is made. For permission to use these materials for any other purpose, contact the author.