Mediation Skills Feedback Sheet
For each category, 0 means very poor, 10 means very good, and NA means not applicable. The overall rating is not intended to weight the rating of each element equally.
Setting up process / opening statement:
Eliciting important facts:
Displaying empathy and developing trust:
Assisting in generating options:
Assisting in generating agreements:
Dealing with difficult situations, e.g., emotional outbursts, “dirty tricks”:
Managing interactions, including caucuses:
Promoting “fair” outcomes:
Promoting “value-creating” joint-gain outcomes:
Adhering to ethical standards:
© John Lande 1996. Permission to copy granted if copyright notice is retained for credit.