Corporate Counsel Article Includes Professor’s Online Dispute Resolution Book

Corporate Counsel posted an article about Professor Amy J. Schmitz’s new book with Colin Rule, The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, in a publication widely read by in-house counsel. This article and various other commentary on the book similarly discuss the book’s proposal for creating a win-win for companies and consumers to quickly and cheaply resolve e-commerce disputes on a global level.