Tag: Consumer Disputes ⋅ Page 1

Mizzou Law Co-sponsoring Consumer Empowerment Event

Mizzou Law students will discuss their research on local laws at a Consumer Empowerment Event co-sponsored by the law school, MU School of Social Work and Love INC, a Columbia-area nonprofit organization. The goal of the event is to help the public understand their legal rights in financial matters such as debt, credit and bankruptcy. Three sessions will be held on…

Students Conduct Mock Symposium on Dispute System Designs

Students in Professor S.I. Strong’s Dispute System Design class recently completed a mock professional symposium that was open to all in the law school community. Several law faculty and non-DSD students attended the event. Presenters considered a wide variety of disputes. Topics included improving Major League Baseball arbitration (3L Nick Beulick and LLM Terry Poole), creating a disputes protocol for…

Professor Schmitz Interviewed for Consumer Newsletter

Professor Amy J. Schmitz was interviewed for a feature article, “Secrets of Getting What You Want When You Complain to Customer Service,”  which appeared in both the print and online publication of Bottom Line Personal. For her part, Professor Schmitz provided ideas and advice for consumers seeking to obtain remedies. She based these ideas on many years of researching consumer…

Professor Schmitz Presents Paper on Commercial and Consumer Law Panel

Professor Amy J. Schmitz presented a paper as part of the Commercial and Consumer Law Panel at the Southeastern Association of Law Schools Conference, in Ft. Lauderdale, Fla.  This paper furthers her work in consumer law and advancing access to justice in consumer cases. This presentation comes at the same time as a recent interview of Professor Schmitz regarding her…

Professor Schmitz Interviewed for Consumer Complaint Guide

Professor Amy J. Schmitz was interviewed by The Washington Post for its recent story “A complaint guide for unhappy consumers.” The piece mentioned her article, “Access to Consumer Remedies in the Squeaky Wheel System” and how companies make it difficult for consumers to resolve their problems. Professor Schmitz provided tips and discussed the move by some companies to online dispute…

Professor Schmitz Named Co-Chair of ABA Technology and Dispute Resolution Committee

Professor Amy Schmitz was appointed as co-chair of the American Bar Association Technology and Dispute Resolution Committee, which was recently reorganized with a focus on the intersections between dispute resolution and technology issues. It includes online dispute resolution and the future of alternative dispute resolution. Professor Schmitz is uniquely suited to serve on this committee because one area of her…

“Missouri Takes a Strong Stance on Arbitration:” Mizzou Law Student Contributes to My Consumer Tips Blog

Third-year law student Cailynn Hayter recently published an article, “Missouri Takes a Strong Stance on Arbitration,” as a guest blogger on Professor Amy Schmitz’s website, My Consumer Tips. In her post, Hayter analyzes the consumer friendly implications of Tamko Building Products, Inc. v. Hobbs, a Missouri case which held that an arbitration clause attached to the outside of a product’s…

Law School Welcomes Chief Operating Officer of Modria, Inc.

Colin Rule, chief operating officer of Modria, Inc. (based in Silicon Valley) and former director of online dispute resolution at eBay and PayPal, recently visited the law school. During his visit, he assisted with simulations for mediation and negotiations in Professor Amy Schmitz’s Dispute Resolution in the Digital Age class. Rule also gave a presentation for students and faculty on…