Tag: Consumer Protection ⋅ Page 1

Professor Schmitz Writes About the Need for Transparency at the Consumer Financial Protection Bureau

Update: The Consumer Financial Protection Bureau (CFPB) announced on September 18, 2019, that it will continue the publication of consumer complaints, data fields and narrative descriptions through the Bureau’s Consumer Complaint Database while making several enhancements to the information available to users of the database. The enhancements include: modified disclaimers to provide better context to the published data; integrating financial…

Professor Schmitz: ‘How to Complain and Get Results’

Professor Amy J. Schmitz was interviewed, and provided ideas and advice, for a column, “How to Complain and Get Results,” in Kiplinger’s Personal Finance, which is a leading finance magazine that is available in print and online at https://www.kiplinger.com/article/credit/T037-C000-S002-how-to-compain-and-get-results.html (Aug. 29, 2019). Professor Schmitz, as a consumer law expert, provided tips and tricks for obtaining assistance for consumer problems. The…

Professor Schmitz to Present at Consumer Law Conference in Germany

Professor Amy J. Schmitz will present at a conference in Augsburg, Germany, May 23-24 on “Enforcing Consumer and Capital Market Law in Europe.” The conference will focus on international comparative analysis of the instrument and mechanisms to enforce consumer laws. Professor Schmitz will speak about enforcement in the United…

Professor Schmitz to Present at the University of Munich

Professor Amy J. Schmitz will discuss “Crafting Remedy Systems to Address Consumer Deception” as a special guest presenter at the University of Munich in Munich, Germany, May 20-21. She will discuss enforcement mechanisms currently used for addressing deception like we saw in the VW emissions scandal, otherwise known as “Dieselgate.” Her talk will include explanation of class actions and shareholder…

Professor Jerry Comments in WalletHub Article about Car Insurance in Missouri

Professor Bob Jerry was contacted by WalletHub for his expert comments included with its article “2019’s Best Cheap Car Insurance in Missouri.” He commented about the factors keeping insurance rates from being lower, ways state and local governments can adopt regulations to make drivers more safe, the need for consumers to be savvy shoppers for their cars and the insurance…

Professor Schmitz Discusses Consumer Protection Options Against Telemarketers

Professor Amy J. Schmitz was interviewed on NBC affiliate KOMU-TV, and provided research for a story on telemarketers, “Target 8: Missouri phone users wage unceasing battle with telemarketers.” Professor Schmitz discussed the problems with telemarketers, and means for protecting yourself as a consumer.  Her research underlying the interview also highlighted new laws to address the growing problems associated with…

Professor Schmitz Discusses ‘The New Handshake’ on Podcast

Professor Amy J. Schmitz discusses her recent book, “The New Handshake: Online Dispute Resolution and the Future of Consumer Protection” (co-authored with Colin Rule), in Episode 46 of Ipse Dixit, https://shows.pippa.io/ipse-dixit/amy-schmitz-on-online-dispute-resolution-the-new-handshake. Professor Schmitz observes that many people now conduct most transactions online, and argues that consumer protection requires new tools, designed for an online environment. Her research shows that consumers primarily…

Professor Schmitz Presents Paper on Commercial and Consumer Law Panel

Professor Amy J. Schmitz presented a paper as part of the Commercial and Consumer Law Panel at the Southeastern Association of Law Schools Conference, in Ft. Lauderdale, Fla.  This paper furthers her work in consumer law and advancing access to justice in consumer cases. This presentation comes at the same time as a recent interview of Professor Schmitz regarding her…

Professor Schmitz Responding to RFIs Issued by Consumer Financial Protection Bureau

Professor Amy J. Schmitz is working with other consumer law professors from across the United States to answer a series of Requests for Information (RFIs) issued by the Consumer Financial Protection Bureau in Washington D.C.  For her part, Professor Schmitz is drafting comments related to the popular Complaints Portal, which has provided access to remedies for many Americans since its…