Professor Amy J. Schmitz discusses her recent book, “The New Handshake: Online Dispute Resolution and the Future of Consumer Protection” (co-authored with Colin Rule), in Episode 46 of Ipse Dixit, https://shows.pippa.io/ipse-dixit/amy-schmitz-on-online-dispute-resolution-the-new-handshake. Professor Schmitz observes that many people now conduct most transactions online, and argues that consumer protection requires new tools, designed for an online environment. Her research shows that consumers primarily…
Tag: E-commerce ⋅ Page 1
Professor Schmitz Talks about Online Dispute Resolution and Economic Development at Marquette University
Professor Amy J. Schmitz gave a presentation on “Using Online Dispute Resolution to Spark Economic Development” at Marquette University Law School in Milwaukee, WI, on April 16. This was an invited presentation to discuss the innovative ways online systems are being used to assist developing nations in…
Professor Schmitz Publishes Article on Creating a Unified Online Dispute Resolution System
The Journal of Internet Law recently published an article by Professor Amy J. Schmitz entitled “A Blueprint for Online Dispute Resolution System Design,” in which Professor Schmitz sets out specific suggestions for creating a well-designed online dispute resolution (ODR) system that harnesses business and consumer commonalities, and creates a win-win for all stakeholders in eCommerce disputes. The internet undoubtedly generates…
Professor Schmitz Presents Draft Article on Online Dispute Resolution
Professor Amy J. Schmitz recently presented her draft article, “There’s an ‘App’ for That: Developing Online Dispute (ODR) Resolution that Bridges the Digital Divide,” at the University of Kansas School of Law. In this paper, Professor Schmitz explains how developing nations have lagged in their establishment and use of ODR due in large part to the digital divide and lack…
Corporate Counsel Article Includes Professor’s Online Dispute Resolution Book
Corporate Counsel posted an article about Professor Amy J. Schmitz’s new book with Colin Rule, The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, in a publication widely read by in-house counsel. This article and various other commentary on the book similarly discuss the book’s proposal for creating a win-win for companies and consumers to quickly and…
Professor Schmitz to Present at Access to Justice Public Interest and Public Policy Speaker Series
Professor Amy J. Schmitz will present on her book, “The New Handshake: Online Dispute Resolution and the Future of Consumer Protection” (with Colin Rule), as part of the Washington University Access to Justice Public Interest and Public Policy Speakers Series. She will explain how online dispute resolution processes can provide a “win-win” for companies and consumers in…
Workshop for Private Online Dispute Resolution: Professor Schmitz Joins Meeting at Stanford University
Professor Amy Schmitz recently participated by invitation in a meeting on establishing standards for online dispute resolution at Stanford University. The Workshop for Private Online Dispute Resolution gathered e-commerce enterprise representatives, entrepreneurs, government representatives and academics to share best practices and confer to develop a framework for private international online dispute resolution.